Frequently asked Questions:
PRESS ON NAILS
How do I know my size?
We have provided a sizing guide for each nail shape and length we offer. Follow along with our measuring guide for correct measurements. Nail-Scribble cannot be held responsible for incorrect measurements received.
How long do the nails stay on?
Wear time depends on how well you prep your natural nails before application, how rough you are with your hands and nails, and your choice of nail adhesive.
With nail tabs, you can wear the nails for 1-4 days.
With nail glue, the nails can last up to 2 weeks when cared for correctly.
We include detailed application and removal instructions with each nail set order.
Are the nails reusable?
Yes, the nails can easily be reused when applied using nail tabs.
The sticky adhesive from the nails tabs can be removed with soap and water or by gently rubbing off the glue with a small amount of acetone on a cotton swab, although care must be taken not to remove the gel paint from the nails if using acetone.
For those that prefer nail glue, I would suggest using an inexpensive electric nail file or nail drill. It will help buff away any built up glue on the back of the nails and extend your wear time.
What is your processing/creation time?
STANDARD MADE TO ORDER: Our processing time is 3-5 business days. Each nail set is hand painted and packaged so takes time to complete your order.
*CUSTOM MADE TO ORDER: Our processing time is 1-2 weeks excluding weekends and holidays.
*Please note that we need extra time to create your design therefore processing time can be extended up to 3 weeks if needed.
**Can be processed sooner depending upon the influx of orders. Please understand that we try our best to fulfil orders as fast as we can without sacrificing quality, thank you.
What comes with my nail purchase?
All full nail purchases come with a set of 10 hand painted nails and a nail prep kit (includes a mini nail file, mini nail buffer, wooden cuticle stick, 2 alcohol wipes, 1 nail glue, and a sheet of 24 adhesive nail tabs). All nail sets are packaged in a gift box along with detailed instructions on how to apply and remove your press on nails.
Do you offer custom designs?
Yes! If you have something in mind such as a sporting design or special event, please contact us first so that we can discuss your ideas. Once a design has been approved, we will let you know which option to select on our "custom made to order" option in the shop.
All custom orders requests must be e-mailed to info@nail-scribble.com.
*Please note that for custom orders, we need extra time to create your design therefore processing time can be extended up to 3 weeks.
Can I cancel my order?
Cancellations are only allowed during the first 24 hours after purchase. After the 24 hours, ALL SALES ARE FINAL and you agree to wait the time it takes to complete your order.
Can I return my order?
We DO NOT accept exchanges or returns due to each set being 100% handmade and for hygiene reasons.
We do our best to ensure each of our customers receive beautiful, high-quality custom made press-on nails. If your order is damaged or you are not happy with your order, please reach out to us by e-mailing your concern to info@nail-scribble.com.
SHIPPING
How long will it take to ship my order?
Orders will be shipped within 2-4 business days after they've been created/processed using Royal Mail/DPD 48hr tracked delivery service.
*Please note that how fast you receive your order once it has been shipped is completely dependent on the delivery services shipping and delivery times.
**IMPORTANT: During holiday seasons/bank holidays the delivery service may experience delays in shipping and delivery.
We cannot guarantee that your order will arrive before the holidays during these time periods.
Do you offer expedited shipping?
Not at the moment, but watch this space!
Do you ship internationally?
No, currently we ONLY ship to the United Kingdom (UK).
*Please note that shipping and delivery times will vary depending on your location.